Return and Refund Policy
Returns
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You have the right to return items within 14 days of delivery.
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Returned items must be unused, in their original condition, and with original packaging.
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To request a return, please contact us at britkitchen@fastmail.com before sending your item back.
Refunds
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Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 5–10 business days.
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Shipping costs (if any) are non-refundable.
Damaged or Incorrect Items
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If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos, and we will arrange a replacement or refund at no extra cost.
Non-Returnable Items
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For hygiene reasons, certain items (e.g., used kitchen accessories) cannot be returned unless faulty.
Contact Us
BritKitchen
67 Benfleet Cl, Sutton SM1 3SD, United Kingdom
Email: britkitchen@fastmail.com