Return and Refund Policy

Returns

  • You have the right to return items within 14 days of delivery.

  • Returned items must be unused, in their original condition, and with original packaging.

  • To request a return, please contact us at britkitchen@fastmail.com before sending your item back.

Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

  • Shipping costs (if any) are non-refundable.

Damaged or Incorrect Items

  • If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos, and we will arrange a replacement or refund at no extra cost.

Non-Returnable Items

  • For hygiene reasons, certain items (e.g., used kitchen accessories) cannot be returned unless faulty.

Contact Us
BritKitchen
67 Benfleet Cl, Sutton SM1 3SD, United Kingdom
Email: britkitchen@fastmail.com

Shopping Basket